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Should my manuscript be finished before you send my query letter?

For fiction submissions you must have a completed manuscript. For non-fiction, at a minimum you should have your proposal completed and ready to send.
When does my query letter to go out once I have placed my order?

The time frame for sending out your query letter is determined by how many other orders have been received ahead of yours. We limit the number sent each day to give each writer the optimum chance. We will contact you within two business days of placing your order to advise you when you can expect your query to be sent.
Will I receive a list of who has received my query letter?

Yes, you will receive a list of companies who have been sent your query letter.

How do I make payment?

We only accept payment by credit card through our website. We use 2-Checkout.com, a secure third party e-commerce retailer certified by the BBB. Therefore your transaction will be totally secure.
Can I include more than one novel or book proposal in my query letter?

No, our services are for one book per query letter.
Do you accept queries for children's books?

No, sorry at this stage we don't accept queries for children's books. However, if your book is suitable for the young adult market of 15 years and up, then you are welcome to use our services.
I've already queried a few agents and publishers with this book. Is there some way you can exclude them from my campaign?

Yes, you can nominate up to twenty companies you would like excluded from your campaign. When you place your order there is provision in the order form to list the companies you don't wish us to send your query letter to.
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